XMAS DELIVERY INFO:
We're working super hard right now to ensure everyone's orders leave us within a few days. Our final postage dates are below:
UK Customers - Order your candles before Midnight Sunday 21st December for xmas delivery. Orders after this time will be shipped after xmas.
International Customers - Order before 9am Tuesday 16th December. Orders after this time will be shipped but are unlikely to arrive before xmas.
PLEASE NOTE! Car Air Fresheners and Greetings Cards are shipped without tracking (unless ordered with a candle). Please order as far in advance as you can, as Royal Mail tend to be super slow this time of year. Because of this we cannot guarantee pre-xmas delivery on these.
Thanks and have an awesome Christmas!
Team aintsaint x
Customs & Import Duties
Any customs fees or import duties are charged once your parcel reaches its destination country. These charges must be paid by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. You may want to contact your local customs office for more information.
Where is my order?
Please check your provided tracking link for delivery info. Please note that orders placed with UK Standard Delivery are untracked. Often when an order is late/missing a delivery attempt has been made and the parcel is either with a neighbour or at your local Royal Mail depot - In either case a Royal Mail missed delivery notification should have been left at the delivery address. We cannot be held responsible for any miss-typed/wrong address and are unfortunately unable to amend an address once an order leaves us. Please allow a few days after estimated delivery time before contacting us as delays aren't uncommon especially at busy times of year.
